LMS 3.0, DFM, e-mail notifications

Unanswered Question
Nov 21st, 2007


is it possible to get notified about the clearing of an _alert_ (not an event). The checkbox is there in the configuration area of a notification group after all, but it doesn't seem to do anything.


I have this problem too.
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Joe Clarke Wed, 11/21/2007 - 16:35

You would have to select Informational severity in addition to the Cleared box to get notified about the clearing of an alert.

Peter Fiers Wed, 11/21/2007 - 22:48

Thank you for your reply.

In fact, I already did. I even activated debugging and didn't see any action in the logfile on the clearing of an alert. It works only with events for me.


Joe Clarke Thu, 11/22/2007 - 01:04

Did all the underlying events in the alert clear, or did you just manually clear the alert?

Peter Fiers Thu, 11/22/2007 - 01:19

They did clear by themselves. But nothing happened (even 20 mins after the last event had cleared - at the time, when an alert officially clears).


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