Voice call setup failed-Incoming-Outgoing call collision

Unanswered Question
Nov 21st, 2007
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Hi.


I have CCM 4.3 and Cisco 3825

The incoming and outgoing call's for FXO port work fine.


But, for BRI port i have this message.


Voice call setup failed-Incoming-Outgoing call collision


any idea.


thanks.


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spiers Wed, 11/21/2007 - 04:37
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I would check the IOS image version for your 3825, a bug check shows:


Symptoms: MGCP BRI backhaul calls fail, and debugs for the call failure show the following information:


400 67 Voice call setup failed-Incoming-Outgoing call collision


//-1/xxxxxxxxxxxx/VTSP:():-1:-1:-1/vtsp_call_setup_request:

CALL_ERROR_INFORMATIONAL; Glare Occurred B-Channel=1, Call Id=9


Conditions: This symptom is observed on a Cisco platform that runs Cisco IOS Release 12.4(1) but may also occur in Release 12.3 or Release 12.4T.


Workaround: There is no workaround.


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