cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
281
Views
0
Helpful
2
Replies

Bug in Unity Express 3.0.1 Auto Attendant after hours parameter

zcarguy240
Level 1
Level 1

Just an FYI, I think I found a bug in Unity Express 3.0.1 Auto Attendant. When you try to send the business hours to an AA as a parameter, the hours are ignored and always is "open". When you hard code the schedule name in the .aef script, it seems to work.

2 Replies 2

Markus Schneider
Cisco Employee
Cisco Employee

I think maybe there's something else wrong. It works fine for me. Are you sure you:

- created the script with script editor 3.0.1 (especially nothing later)

- made sure the time, date, and time zone are correct on the CUE.

Time on CUE is correct and I'm using the correct editor version. Even when I change the schedule to closed all hours, set that schedule in the Auto Attendant via the parameter, it still follows the open branch. I got it working by hardcoding the "systemschedule" name to the schedule object so I'll just leave it that way.

If you have it working on the same version, I'll assume I'm doing something wrong. Thanks for the update

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: