downloading the cisco ip phone firm wire

Answered Question
Nov 21st, 2007

i am using 4.1 ccme how i can download the firmwire for 7961,7941 and 7911and ring tone and please explain the procedure to upload to the ccme.

I have this problem too.
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Correct Answer by rob.huffman about 9 years 2 weeks ago

Hi Sunny,

Hope things are going well for you! Have you tried these commands?

Problem: CUE Clock Not Synchronizing with CME Router Configured as a NTP Server

NTP on the CUE is unable to synchronize with the CallManager Express. The CallManager Express router is configured as a NTP server. The CUE clock is not displaying accurate time. However, CallManager Express displays the correct time.

Issue these commands in order to overcome this problem:

On the CallManager Express router:

ntp master

On the CUE:

ntp server x.x.x.x

!--- Where x.x.x.x is the ip address of the CME router which is configured as a NTP server.

Once the mentioned configuration changes are made on the CUE and CallManager Express, issue the show ntp status command on the CallManager Express router. You should see that the clock is synchronized.

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a008037f2a9.shtml#k1

Hope this helps!

Rob

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allan.thomas Thu, 11/22/2007 - 02:58

There are bundled archives with each release of CME, these contain firmware, ringtone, moh file and others, all of which can be downloaded from CCO.

The following document explains how to download these archives onto the router platform.

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeinstl.html

Refer to the section titled 'Installing Cisco Unified CME Software' here it describes how to upload the files onto flash, and also there is a link which take you to the CME SRST downloads page for which you will require CCO access. Located here are the latest ZIP files for each CME release.

Incidentally, once the images have been uploaded onto the flash, and you have configured the tftp paths for same in IOS, you also need to specify the load under the Telephony-Service as shown in the example below:-

tftp-server flash:apps41.1-1-3-30.sbn

tftp-server flash:cnu41.3-1-3-30.sbn

tftp-server flash:cvm41sccp.8-0-3-32.sbn

tftp-server flash:dsp41.1-1-3-30.sbn

tftp-server flash:jar41sccp.8-0-3-32.sbn

tftp-server flash:SCCP41.8-0-4SR2S.loads

tftp-server flash:term41.default.loads

tftp-server flash:RingList.xml

tftp-server flash:DistinctiveRingList.xml

tftp-server flash:Analog1.raw

tftp-server flash:Bass.raw

tftp-server flash:Chime.raw

tftp-server flash:Jamaica.raw

tftp-server flash:Pop.raw

telephony-service

load 7941 SCCP41.8-0-4SR2S

The only way to upload the firmware to the phones is using the TFTP option specified within your DHCP pool. Option 150 will have to be the IP address assigned to your voice gateway.

HTH.

Regards

Allan.

Please rate this post if you find it helpful.

sunnyverghese Sat, 11/24/2007 - 09:18

Hi thanks for providing the details . now i am facing one issue

ccme(config-telephony)#load 7961 SCCP41.8-2-2SR1S

Updating CNF files

CNF-FILES: Clock is not set or synchronized, retaining old versionStampsCNF files update complete

sh clock from ccme 20:21:21.503 zone Sat Nov 24 2007

VoiceMail# sh clock

08:27:43.963 AST Fri Jul 21 2006

both are not synchronised i pointed the ntp to the ccme but still no changes please help to solve this issue.

Correct Answer
rob.huffman Sat, 11/24/2007 - 14:21

Hi Sunny,

Hope things are going well for you! Have you tried these commands?

Problem: CUE Clock Not Synchronizing with CME Router Configured as a NTP Server

NTP on the CUE is unable to synchronize with the CallManager Express. The CallManager Express router is configured as a NTP server. The CUE clock is not displaying accurate time. However, CallManager Express displays the correct time.

Issue these commands in order to overcome this problem:

On the CallManager Express router:

ntp master

On the CUE:

ntp server x.x.x.x

!--- Where x.x.x.x is the ip address of the CME router which is configured as a NTP server.

Once the mentioned configuration changes are made on the CUE and CallManager Express, issue the show ntp status command on the CallManager Express router. You should see that the clock is synchronized.

http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_configuration_example09186a008037f2a9.shtml#k1

Hope this helps!

Rob

rob.huffman Sun, 11/25/2007 - 08:36

Hi Sunny,

You are very welcome! How is the rest of the install going? Let us know and don't forget that you can post these type of questions over in the IP Telephony Forum as well. There are many great NetPros on there that may be able to help you out :)

Take care,

Rob

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