11-21-2007 07:44 PM - edited 03-18-2019 08:07 PM
i am using 4.1 ccme how i can download the firmwire for 7961,7941 and 7911and ring tone and please explain the procedure to upload to the ccme.
Solved! Go to Solution.
11-24-2007 02:21 PM
Hi Sunny,
Hope things are going well for you! Have you tried these commands?
Problem: CUE Clock Not Synchronizing with CME Router Configured as a NTP Server
NTP on the CUE is unable to synchronize with the CallManager Express. The CallManager Express router is configured as a NTP server. The CUE clock is not displaying accurate time. However, CallManager Express displays the correct time.
Issue these commands in order to overcome this problem:
On the CallManager Express router:
ntp master
On the CUE:
ntp server x.x.x.x
!--- Where x.x.x.x is the ip address of the CME router which is configured as a NTP server.
Once the mentioned configuration changes are made on the CUE and CallManager Express, issue the show ntp status command on the CallManager Express router. You should see that the clock is synchronized.
Hope this helps!
Rob
11-22-2007 02:58 AM
There are bundled archives with each release of CME, these contain firmware, ringtone, moh file and others, all of which can be downloaded from CCO.
The following document explains how to download these archives onto the router platform.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmeinstl.html
Refer to the section titled 'Installing Cisco Unified CME Software' here it describes how to upload the files onto flash, and also there is a link which take you to the CME SRST downloads page for which you will require CCO access. Located here are the latest ZIP files for each CME release.
Incidentally, once the images have been uploaded onto the flash, and you have configured the tftp paths for same in IOS, you also need to specify the load under the Telephony-Service as shown in the example below:-
tftp-server flash:apps41.1-1-3-30.sbn
tftp-server flash:cnu41.3-1-3-30.sbn
tftp-server flash:cvm41sccp.8-0-3-32.sbn
tftp-server flash:dsp41.1-1-3-30.sbn
tftp-server flash:jar41sccp.8-0-3-32.sbn
tftp-server flash:SCCP41.8-0-4SR2S.loads
tftp-server flash:term41.default.loads
tftp-server flash:RingList.xml
tftp-server flash:DistinctiveRingList.xml
tftp-server flash:Analog1.raw
tftp-server flash:Bass.raw
tftp-server flash:Chime.raw
tftp-server flash:Jamaica.raw
tftp-server flash:Pop.raw
telephony-service
load 7941 SCCP41.8-0-4SR2S
The only way to upload the firmware to the phones is using the TFTP option specified within your DHCP pool. Option 150 will have to be the IP address assigned to your voice gateway.
HTH.
Regards
Allan.
Please rate this post if you find it helpful.
11-24-2007 09:18 AM
Hi thanks for providing the details . now i am facing one issue
ccme(config-telephony)#load 7961 SCCP41.8-2-2SR1S
Updating CNF files
CNF-FILES: Clock is not set or synchronized, retaining old versionStampsCNF files update complete
sh clock from ccme 20:21:21.503 zone Sat Nov 24 2007
VoiceMail# sh clock
08:27:43.963 AST Fri Jul 21 2006
both are not synchronised i pointed the ntp to the ccme but still no changes please help to solve this issue.
11-24-2007 02:21 PM
Hi Sunny,
Hope things are going well for you! Have you tried these commands?
Problem: CUE Clock Not Synchronizing with CME Router Configured as a NTP Server
NTP on the CUE is unable to synchronize with the CallManager Express. The CallManager Express router is configured as a NTP server. The CUE clock is not displaying accurate time. However, CallManager Express displays the correct time.
Issue these commands in order to overcome this problem:
On the CallManager Express router:
ntp master
On the CUE:
ntp server x.x.x.x
!--- Where x.x.x.x is the ip address of the CME router which is configured as a NTP server.
Once the mentioned configuration changes are made on the CUE and CallManager Express, issue the show ntp status command on the CallManager Express router. You should see that the clock is synchronized.
Hope this helps!
Rob
11-25-2007 01:13 AM
thanks rob the NTP problem is solved.
11-25-2007 08:36 AM
Hi Sunny,
You are very welcome! How is the rest of the install going? Let us know and don't forget that you can post these type of questions over in the IP Telephony Forum as well. There are many great NetPros on there that may be able to help you out :)
Take care,
Rob
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