IPCC Documents !!!!

happy_248578 · ‎11-22-2007

Hi, i want to learn IPCC Enterprise & IPCC Express.So can anyone give me good link for Good CISCO Documents.So that i can Learn.I am very new in IPCC.So basically i need to start from Low end.....

Thanks,

P.K

Zin.Karzazi · ‎11-22-2007

Wether it is IPCC Express/Enterprise, Callmanager or Unity, always start with SRND (Solution Reference Network Design).

IPCC Enterprise 7.0:

http://www.cisco.com/en/US/products/sw/custcosw/ps1844/products_implementation_design_guide_book09186a008057a473.html

IPCC Express:

http://www.cisco.com/application/pdf/en/us/guest/products/ps1846/c1609/cdccont_0900aecd80331ee7.pdf

Or just use the search function (SRND IPCC)

HTH

Eric Krieger · ‎11-28-2007

or

http://www.cisco.com/go/srnd

for short :-)

kiarash.kazemi · ‎11-28-2007

Hi there,

Try the following link, there are links to IPCC Enterprise and IPCC Express there:

http://www.cisco.com/univercd/cc/td/doc/product/icm/

Thanks,

Kiarash

carolts · ‎11-28-2007

Please refer to

http://cisco.com/go/unified-techinfo

This is the Unified Communications Technical Information Site, with access to system releases for Contact Center and Enterprise IP Telephony.