Does anyone know a tool to convert audio files from raw format to .wav format? (raw files generated by Contact Center Express recording tool)
Go to your recording server
You have to supply the to.raw or from.raw file name and it will combine them to .wav file.
You just need a batch file to convert the file
FOR %%A IN (*.from.raw) DO ("c:\Program Files\Cisco\Desktop\bin\raw2wav.exe" %%A)
Schedule it and voila third party tool.