CCM5.1 integration with third party call manager

desaitejas · ‎11-24-2007

Is it possible to integrate CCM5.1 with any other third party call manager?

if yes then Licenses are required for that?

Chris Deren · ‎11-24-2007

You can integrate Cisco CallManager with another Cisco CallManager via intecluster trunk or other third part TDM PBX via a voice gateway. You can also integrate with 3rd party voip PBX via a voip protocol (i.e. SIP, H.323).

There is no additional licensing required.

Chris

desaitejas · ‎11-26-2007

Thank You.

May i know the steps to configure intercluster trunk for Third party callmanager interface.

What configuration we have to do in CCM5.1

Chris Deren · ‎12-02-2007

In CCM go to device-->Trunk

Select Intercluster trunk (non-GK controlled)

Name the trunk, complete all necessary fields, i.e. device pool, css, etc

under Remote CCM Information enter up to 3 IP addresses of the remote cluster servers.

Create a route group/route list/route patterns pointing to this trunks just like you create them for PSTN accesss.

Perform this on both sides if you want to allow calls back and forth between 2 clusters.

HTH,

Chris