SNMS and WhatsUp Gold problems

Unanswered Question
Nov 26th, 2007
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Hi,


I installed SNMS 1.5 with Resource Manager Essentials 3.5 IDU 11 and Browser Patch, and every necessary device package for the devices I need to monitor.


I got 2 problems :


The first one is that WhatsUp gold doesn't always start when I boot. The process is in the task manager, but even when I kill it and try to restart WhatsUp Gold, nothing happens.


The next problem (if I get lucky and I get a WhatsUp Gold window) is that when I try to export devices to Essentials, the status window that should display the number of devices and their state shows 0 device imported. No matter what I do (I reinstalled the software a few times), I never see any device in "pending" or any other state.


I'm really stucked right now, so I'd be really grateful if someone could help me.


David Bertho

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david.bertho Mon, 11/26/2007 - 04:51
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One problem solved.


I had to properly configure SNMP in each device to be able to export them into Essentials.

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