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LMS 3.0 Inventory Change Filter Error

chharris41
Level 1
Level 1

When I try to change the filters on any of the groups I get the following error:

ICSU0024: Problem with the database. Check ICServerUI.log for more details. See User Guide for Resource Manager Essentials 4.1 for the log file location

Here is some of the output from the ICServerUI.log:

[ Mon Nov 26 10:09:23 PST 2007 ],ERROR,[TP-Processor2],DB Exception while updating change filter entries in DB

ICSException :: ASA Error -193: Primary key for table 'Inv_Change_Filter' is not unique

at com.cisco.nm.rmeng.inventory.ics.ui.helper.DBInterface.updateChangeFilterEntries(DBInterface.java:385)

at com.cisco.nm.rmeng.inventory.ics.ui.action.ICSChangeFilterAction.perform(ICSChangeFilterAction.java:291)

at org.apache.struts.action.ActionServlet.processActionPerform(ActionServlet.java:1786)

at org.apache.struts.action.ActionServlet.process(ActionServlet.java:1585)

at org.apache.struts.action.ActionServlet.doPost(ActionServlet.java:509)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)

at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:199)

at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:282)

at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:754)

at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:684)

at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:876)

at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)

Anyone know how to fix this?

THanks!

1 Reply 1

Joe Clarke
Cisco Employee
Cisco Employee

I'm not quite sure how you could have duplicate primary key in this table unless there was some sort of database corruption.

Try doing a Reset All, then apply your changes. That should clear out the contents of this table, but you will need to reselect your options.

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