7914 expansion module is not comming up

Unanswered Question
Nov 27th, 2007

expansion module 7914 is not comming up, In sh ephone output it dispalys it has register with the mac-add of the ip phone the config has been attached please help

I have this problem too.
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Paolo Bevilacqua Tue, 11/27/2007 - 07:33

Hi,

Does the module buttons light up when turned on?

If so, can yu try FW 8.2.(2)SR4S on the 7961, and 5.0(2) for the module ?

craiglcve Tue, 11/27/2007 - 23:56

I would try a newer load for the 7914

make sure you have the following commands.

tftp-server flash:S00105000200.sbn

telephony-service

load 7914 S00105000200

ephone X

type 7961 addon 1 7914

Also do a show ephone phone-load to verify that the load is updated. You could also debug the tftp events to see if it is trying to download the new load.

Hope that helps.

Craig

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