unity4.2 install error

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Nov 27th, 2007
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Hi all,

I'm installing a clean installation of unity 4.2(1), I've retried this installation three times now, and I'm wondering if anyone can shed some light.

I get "Failed loading the MiuRegistry componet. Error 0x80070005 Access is denied."

This occurs at the "Integrate the phone system with cisco unity" part of the installation.

I'm guessing its a windows permissions error, but everything on the permissions wizard looks fine. I've tried factory shipped cd permissions wizard as well as the latest version from ciscounitytools.com, I was hoping that it would make a difference...

Any advice?




Btw, Im following the PDF: Installation Guide for Cisco Unity 4.0(5) and Later Unified Messaging with Microsoft Exchange 2003/2000 (With Failover Configured).

This is a Unity installation on win 2003

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Overall Rating: 3 (1 ratings)
Ginger Dillon Thu, 11/29/2007 - 10:00
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Hi -

I found this KB on Cisco - http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K11648085

You should be using the Unity install account. If you are, make sure this account is a member of the local Administrators group on the Unity server. As per the instructions, I would try rerunning the Services wizard. The accounts listed here should all be members of the server's local Administrators group.


fredj1234 Thu, 11/29/2007 - 15:19
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I forgot to add, that the above link resolved my issue. Just for anyone reading this for future reference.


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