BARS Installation

Unanswered Question
Nov 28th, 2007
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I installed BARS ver 4-0-9 on my Call Manager 4.1(3) publisher and i suprised at the end with this display message:*

The wizard was interrupted before Cisco BARS could be completely installed

and in the other dialog box:

Cisco BARS Install did not complete successfully. Review the file log for more information!!

Any idea for this pb

Thanks for your help


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Zin.Karzazi Wed, 11/28/2007 - 04:27
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Well first thing to do, assuming you already checked the Compatibility Matrix is to view the Log file: C:\Program Files\Common Files\Cisco\Logs

allan.thomas Wed, 11/28/2007 - 06:01
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First and foremost ensure that you have stopped and disabled the CSA if installed prior to installing the BARS utility. Rather than stopping the service from the sys-tray, actually go into Windows Services and stop the service completely, and then attempt the installation.



Hope this helps, please rate this post if you find it helpful.


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