CSCO and CCO

Unanswered Question
Nov 28th, 2007

Hi,

My CSCO is not associated with my CCO. How do I do to associate them?

When I try associate in Partner Self Service, I get this error "CSCOxxxxx does not match the first name and last name in our system".

Regards,

I have this problem too.
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keller.oliver Wed, 11/28/2007 - 07:11

Maybe they somehow mangle the middle initial ("o") to the first name if there is no explicit field for it. You may try some combinations here, but not more than just the obvious ones.

If this does not help, you should contact CTS tech support, they were very helpful when I had some issues with my account.

http://ciscocert.custhelp.com

Later,

Oliver

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