Change of Histroical Report Templates Client Software in UCCX 5.0

Unanswered Question
Nov 28th, 2007

In UCCX 5.0 there are several Report Templates. One of the template ist the Traffic Analysis. But unfortunately I could not set up seom needed paramateres to this report. Is there a possibility (documentation, software etc.) to change these report templates?

Files from ReportTemplates Directory




I have this problem too.
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hadbou Wed, 12/05/2007 - 09:09

The report you are looking for is not available in the advanced reporting package. The only option would be to write a custom report. You can also dump this information from the SQL database using the osql.exe command line tool and a SQL script. The CRS SQL schema is described here:

sanjeev.thallik... Wed, 12/05/2007 - 12:16

You can copy and modify report templates using Crystal Reports. All UCCX reporting is built in Crystal Reports. So, you can hack the reports.


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