why cisco ip communicator version 2.1 can't display idle url logo?

Unanswered Question
Nov 28th, 2007

dear sir,

Please advise the subject mentioned.

thanks.

regards.

I have this problem too.
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rob.huffman Thu, 11/29/2007 - 06:19

Hi Charles,

This should work;

About Configuring the Idle Display

You can specify an idle display that appears on the phone screen. The idle display is an XML service that Cisco IP Communicator invokes when it is idle (not in use) for a designated period, and no feature menu is open. XML services that can be used as idle displays include company logos, product pictures, and stock quotes.

Configuring the idle display consists of these general steps:

1. Formatting an image.

2. Configuring Cisco Unified Communications Manager to display the image.

For details about creating and displaying the idle display, see the Creating Idle URL Graphics on Cisco Unified IP Phone at this URL:

http://www.cisco.com/warp/public/788/AVVID/idle-url.html

In addition, see the Cisco Unified Communications Manager Administration Guide or the Bulk Administration Tool User Guide at these URLs:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/prod_maintenance_guides_list.html

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_user_guide_list.html

Specifying the URL of the idle display XML service:

-For a single phone device-Idle field on the Phone Configuration window (Device > Phone)

-For multiple devices simultaneously-URL Idle field on the Enterprise Parameters Configuration window (System > Enterprise Parameters), or the Idle field in the Bulk Administration Tool (BAT)

Specifying the length of time that Cisco IP Communicator is not used before the idle display XML service is invoked:

-For a single device-Idle Timer field on the Phone Configuration window (Device > Phone)

-For multiple devices simultaneously-URL Idle Time field on the Enterprise Parameters Configuration window (System > Enterprise Parameters), or the Idle Timer field in the BAT

From Cisco IP Communicator, you can see settings for the idle display XML service URL and the length of time the application must be inactive before this service is invoked. To see these settings, click the Settings button and choose Device Configuration, and scroll to Idle URL and Idle URL Time.

From this doc;

http://www.cisco.com/en/US/docs/voice_ip_comm/cipc/2_1/english/administration/guide/cag21cus.html#wp1043194

Hope this helps!

Rob

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