User Tracking

cgarcia1971 · ‎11-28-2007

Hi,

Can't able to get the End Host Table in Cat 6500 series other switches are doing fine, Already updated the Cisco Works to LMS 2.6, CS 3.0.5, CM4.0.9, User Tracking 1.1.1,. Still does not work with the CAT 6500 series. Any ideas regarding this matter?

Thanks...Carl

Joe Clarke · ‎11-28-2007

Enable core, corex, and vlad debugging under Campus Manager > Admin > Campus Data Collection > Debugging Options, then run a new Campus Data Collection, and post the resulting ani.log.

cgarcia1971 · ‎12-01-2007

Hi Mr. Clarke,

Already enable the debug under CM 4.0.9 with the core,corex and vlad debugging.Attach file is the ani.log result after issuing the debugging. Need your update ASAP. Thanx..Carl

Joe Clarke · ‎12-01-2007

You are not hitting the obvious problem, so now you will need to enable vmpsadmin debugging under the same location, then run a full User Tracking Acquisition, and post the ut.log. You will also need to include the hostname and IP address of the missing 6500.