CCM 5.1 and Event viewer

Unanswered Question
Nov 29th, 2007
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Hello Folks,

Our CallManager (5.1) went down for 5 minutes and came back agin. I would like to see the log file as we could see in the event viewer with the versions prior to 5.X in order to undrstand the reason. How can I access the event viewer in CCM 5.1? When I access the server from the consol port or ssh, this is all I can see.

admin:

help

quit

show*

set*

delete*

unset*

file*

utils*

run*


It looks like we can't do any troubleshooting from the consol port, am I wrong? Is there any documentations which allow troubleshooting from the server itself?


Thanks,

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gogasca Thu, 11/29/2007 - 10:24
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Use RTMT Syslog Viewer


jbarcena Thu, 11/29/2007 - 10:36
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Pretty much all the information that you need to troubleshoot CCM 5.X and 6.X can be accessed using the Real Time Monitoring Tool (RTMT) including the Event Viewer.


HTH


Jorge

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