I use CM4.1 and i can activate outlook click-to-dial feature with my phone. It works well.
A few days ago, I installed CM6.0 at customer site. I did the same steps(TSP installation, phone and modem settings, CM user config) but i can't see Cisco Line in outlook. Is there any difference or anything i should do as pre-config?
The steps for CM4.x is here http://www.burg-halle.de/uploads/media/Outlook-Cisco-Integration.pdf