Solved: 7921 Connection Failed

cristian.munoz · ‎11-30-2007

i have a 7921 with app load id cp7921g-1.0.3.loads. The 7921 downloaded the configuring by tftp but soon it loses the wlan connection.

Now it is in connection failed status.

how to do for factory reset?

Any idea?

Regards

migilles · ‎12-03-2007

No, this is configured on an autonomous AP, but is really only mandatory if you have a -W model phone, which requires that 802.11d / world mode is enabled on the AP.

For losing connection, maybe could be BSS loss due to missing beacons or ACKs.

Would try 1.0.4 image, which is the latest.

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser-crypto

View solution in original post

v.bernal · ‎11-30-2007

#interface Dot11Radio0

world-mode dot11d country US both

Use this command and the countre is where manufactured

cristian.munoz · ‎12-03-2007

Hi Victor

The command should be entered in the IP Phone 7921, using the USB connection?

Regards

Cristian

migilles · ‎12-03-2007

No, this is configured on an autonomous AP, but is really only mandatory if you have a -W model phone, which requires that 802.11d / world mode is enabled on the AP.

For losing connection, maybe could be BSS loss due to missing beacons or ACKs.

Would try 1.0.4 image, which is the latest.

http://www.cisco.com/cgi-bin/tablebuild.pl/ip-7900ser-crypto

cristian.munoz · ‎12-04-2007

Dear Michael

I have a 7921 Model CP=7921G-W-K9. Tomorrow i have to go to client and i will check this.

Alexsandro Reimann · ‎06-07-2008

And if I'm getting this error of authentication at a LWAP with WLC 4402. How can I do? There is a command like that to insert at WLC??

Alexsandro Reimann

migilles · ‎06-07-2008

World mode (802.11d) is automatically enabled with the Cisco WLAN controller. When you choose the country (Wireless>Country) for which your APs have to match, then this also sets the country code for 802.11d.

cristian.munoz · ‎12-06-2007

Solved. Thanks a lot.

rkb04071984 · ‎06-06-2008

Thanks a lot....

This command resolve my problem with "Connection Failed" in IP Phone 7921G.

I use the firmware version 1.0.5 in my ip phone.

Thanks again!!!

nonyebuchi · ‎12-04-2007

To factory reset your 7921 ip phone, go to Settings>phone settings then press **2, it will display "start factory reset now" select yes and you are done.

Hope that helps.

Nnamdi

cristian.munoz · ‎12-04-2007

Hi, thank for you information.