Did you still have Cisco CRS CD 1 in cd drive? If yes, then check back to steps # 2 if the CRS Installation Wizard does not start
automatically.
the version of Call Manager/ Jtapi you need if you are going to upgrade your CRS to 4.0.4
CCM
4.1(2) - JTAPI 2.1(2.3)
SR1 - JTAPI 2.1(2.5)
4.1(3) - JTAPI 2.1(3.3)
- JTAPI 2.1(3.9)
SR2 - JTAPI 2.1(3.11)*
SR3a - JTAPI 2.1(3.14)
4.2(1) - JTAPI 2.2(1.5)
SR1 - JTAPI 2.2(1.5)*