I was wondering if anyone had a suggestion on the best way to model a general mailbox for a department using Unity Connection/CMBE 6.
Essentially IPCC Express releases the call to a Hunt Group in CM that contains 3 phones (None of which have a voicemail account). The ideal/cheapest way would be for a dummy extension in CM that the hunt group points to after CFNA, and then MWI gets sent to the three phones who can then press the messages button and enter the ID number of the dummy extension to get the voicemail. So far though i've only been able to get the phones to ring out as an alternate notification device, but MWI is required instead.
Any insight would be appreciated!
You should be able to tweak the Message Lamp Setting in CCM for the 2355 Line appearances;
For the Line Setting on 2355-
Line Settings for this Device - Changes affect only this device
Message Waiting Lamp Policy - Light and Prompt
The RED Message Lamp will then work for these Second lines on each phone.
Hope this helps!