Problem loading Java (rdp) and Citrix (ica) on Cisco ASA

Unanswered Question
Dec 3rd, 2007

Hello !!

I have an Cisco ASA 5505 running ASA OS version 8.2 The problem is when I log on to ASA and when I try to open JAVA RDP terminal server Client less SSL, than the JAVA screen loads but it is small size, it is not possible to resize at all, so I am not able to use it at all.

I tryed to define the link like below :

10.48.24.3/?geometry=1024x786&bpp=16

and only

10.48.24.3

But the same problem :(

also I can`t get Citrix JAVA ICA applet working either, I did exact as Cisco described in the DO IT SELF .doc file, but no way. I think it must be a bug, I can`t belive that I did it wrong. The link for Citrix I used is below :

10.48.24.5/?DesiredColor=4&DesiredHRes=1024&DesiredVRes=768

But it will not work.

Please is there someone who got the RDP and CITRIX Java applet working on the ASA ??

Thank You !!

Best regards

I have this problem too.
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Jason Gervia Mon, 12/03/2007 - 14:12

Hello,

the gemoetry commands you are using at the end of the RDP URL appear to be correct - though I'm not sure about the "bpp" you have at the end.

You may want to try uninstalling and re-installing the rdp plugin and verify that you are using the bookmark list that you are modifying.

--Jason

050878james Mon, 12/03/2007 - 14:20

Hello !!

Thank You for reply !!

I really tried everything with RDP, but no way, it is the same whole time.

BUT I just got Citrix ICA (Jica), it is working just fine now. Cisco have described wrong in the DO IT SELF .doc file.

So the RDP is still the same :( must be a bug, the Java windows is still small.

jkeeffe Wed, 12/05/2007 - 10:12

How was the DO IT SELF.doc incorrect? Would you be able to post the changes you did to get it to work? - THanks

050878james Wed, 12/05/2007 - 10:30

Hello,

Sorry, I should post it right after I fixed it, but I was to busy with RDP problems, and I still have not found solution for it.

But back to Citrix Jica. This is what Cisco said in the DO IT SELF .doc file :

How to deploy the Citrix Plug-in

1. Download the citrix java client from Citrix site

http://www.citrix.com/English/SS/downloads/details.asp?dID=2755&downloadID=20731&pID=186

2. Extract the JICA-configN.jar and JICA-coreN.jar files , and then add them to the Cisco ica-plugin.zip archive file using WinZip

3.Import the ica-plugin.zip into the ASA using ASDM or CLI

i.e. #import webvpn plug-in protocol ica tftp://server/ica-plugin.zip

4. Establish a SSL VPN Clientless session and enter the bookmark/url for the citrix server:

Note: It's recommended that you use url parameters to make for more optimal viewing/resolution.

ica://10.56.1.114/?DesiredColor=4&DesiredHRes=1024&DesiredVRes=768

5. Refer to the citrix admin guide for further instructions and parameters:

Link to the citrix admin guide http://support.citrix.com/servlet/KbServlet/download/6284-102-12977/ICAJava.pdf

6. Please refer to your Citrix EULA to ensure it grants you the rights and permissions to deploy the client on your web servers.

______________________________________________

But when I did it step by step as Cisco described, it did not worked at all.

So below is what I did and it work just fine now.

Please in order to make Jica working do following step by step:

1. download the Jica (ICA-Java) Components from Citrix web site:

http://www.citrix.com/English/SS/downloads/details.asp?dID=2755&downloadID=20731&pID=186#top

2. download Citrix ICA-Plug-In from Cisco

ASA software page:

http://www.cisco.com/cgi-bin/tablebuild.pl/asa

3. when both of these archives are downloaded than do following

unpack the .zip archive named JICAComponents.zip extract following files from this archive:

- cryptojN.jar

- JICA-audioN.jar

- JICA-browseN.jar

- JICA-cdmN.jar

- JICA-clipboardN.jar

- JICA-configN.jar

- JICA-coreN.jar

- JICA-Printer.jar

- JICA-SeamlessN.jar

- JICA-sicaN.jar

- JICA-zlcN.jar

- JICAEngN.jar

- sslN.jar

4. now when these files are extracted in one folder, than open the archive named ica-plugin.zip and add all these files named above on to this ica-plugin.zip file.

5. when this is done, than upload this ica-plugin.zip on to Cisco ASA and add it as ICA Plug-IN on the Cisco ASA.

6. Than create the ICA link on the PORTAL BOOKMARK Template as following:

10.48.24.5/?DesiredColor=4&DesiredHRes=1024&DesiredVRes=768

7. Now we can test it and the Citrix will be loaded trough Clientless SSL.

050878james Wed, 12/05/2007 - 10:34

So as you see we need to add the rest of the Jica components or otherwise the Citrix will not be able to load it self.

The file JICA-SeamlessN.jar is the most important, without this you will not be able to load the published desktop or application.

Best regards

alain.kientz Wed, 01/30/2008 - 10:03

Hello,

I followed the detailed explanation above.

When I double click bookmark, it comes to the point where is shows "Checking credentials" and then it fails with the error "sun.misc.ServiceConfigurationError".

Any idea?

Thanks

alain.kientz Tue, 02/19/2008 - 06:46

hello,

It worked correctly after I upgraded the Java runtime to the latest version (1.6.0).

Regarding the RDP plugin problem, there is a new RDP plugin available on Cisco download site since a couple of days that corrects the problem.

050878james Tue, 02/19/2008 - 07:00

Hi

Thank You for reply, i have just installed it and tested. Now I like the way they did it full screen support too NICE !

But now I noticed one problem with Citrix JICA plug-IN. It work, but allways when you access it FIRST time when java tries to LOAD in it hangs, on that orange color java window, than when I use HOME button on ASA vpn and clicks again on the Citrix URL than java loads as it should.

I hope that Cisco will speak to Citrix about it...

Thank you again !!

Best regards

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