Internal hard drive testing on HP 7835

mgonzalez · ‎12-03-2007

I have a red light on the 2nd internal HD on my 7835H server running CallManager 5 and Linux OS. I know its gone bad and needs to be replaced but this is the 2nd drive in 2 months. I need to find a way to test/diagnose trouble on an internal HD. Since this is runnig Linux OS I'm assuming you can do this through SSH, but I don't know how. I tried looking in RTMT and I didn't see anything to status the HD. Any suggestions?

hadbou · ‎12-10-2007

The Cisco MCS 7845-H2 can run any of the following Cisco applications:

" Cisco Unified Communications Manager-Up to 7,500 Cisco Unified IP phones per server

" Cisco Emergency Responder-Up to 30,000 Cisco Unified IP phones per server

" Cisco Unified Presence

" Cisco Unified Intelligent Contact Management Enterprise

" Cisco Unified Intelligent Contact Management Hosted

" Cisco Unified Contact Center Enterprise

" Cisco Unified Contact Center Hosted

" Cisco Unified Contact Center Express

" Cisco IPICS

" Cisco Unified IP Interactive Voice Response (IVR)

" Cisco Unified Customer Voice Portal

" Cisco Unified MeetingPlace? conferencing

" Cisco Unified MeetingPlace Express

" Cisco Unified IP Queue Manager

" Cisco Unity? Unified Messaging

" Cisco Unity Connection

http://www.cisco.com/en/US/products/hw/voiceapp/ps378/prod_models_home.html

mhansen · ‎12-10-2007

could be bad controller giving you a red light due to a bug and not that the drive is bad...the SSH interface is very limited so you dont have access to typical linux debugging tools. If the server is under a support contract, suggest that the controller be replaced or the controller firmware upgraded to see if that helps.

Mike

gogasca · ‎12-11-2007

You can try show hardware or this SW:

HP Array Diagnostics Utility for

Linux.

http://tinyurl.com/tcaq7