g.shdsl module not detected

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Dec 4th, 2007
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i am using a 3845 integrated services router and i am trying to install 4-port G.shdsl with 8-wire support(HWIC-4SHDSL )but it is not detected by the router.the ios version i tried on is 12.4(16).can u help me on that?thanks

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entertain Wed, 12/05/2007 - 21:54
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the ios feature set is :

3845 Bund. w/AIM-VPN/SSL-3,Adv. IP Serv,25 SSL lic,128F/512D (CISCO3845-HSEC/K9)

entertain Wed, 12/05/2007 - 22:22
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For your additional info here is the error msg reported in hyperterminal.


%GT96K_FEWAN-1-UNKNOWN_WIC: NM slot 0, wic card has an unknown id 50F


thanks

Martin Schoenbacher Wed, 12/05/2007 - 23:04
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I have found that:


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Error Message

%GT96K_FEWAN-1-UNKNOWN_WIC : NM slot [dec], wic card has an unknown id [hex]


Explanation The software does not recognize the type of WIC that is plugged into the port module.


Recommended Action Check the part number on the WIC to verify that it is supported in the CiscoIOS release that is operating on the router. Copy the error message exactly as it appears on the console

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do you have the chance to test another IOS? ... i have no access to the feature navigator under the day ... maybe i can give you more informations in the evening ...

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