If i have the extension number of User Device profile (And the UDP name). How can i find the SEP device name of the phone the user is logged into. Easy in CM4.x by doing a Route Plan Report and entering the Extension number, but in CM6 this only provides the UDP. Any ideas, without having to call the extension and asking the user to find the information in 'Settings'. I have a need to reset just that 1 phone.
I think I have found a way to resolve your issue. Using RTM tool you can run a report on all/any phone type and this will tell you which user is logged into which SEP Device.