CCM 6.0 and Web Dialer - Removing Dialog Box

g-paulson · ‎12-04-2007

Web Dialer; Click to Dial from User Directory:

Is there a way of eliminating the user id and password challenge box when using the Web Dialer application within the user Directory function? Not much of an convenience to click dial if I have to answer userid and password everytime.

Thanks,

-gp

nozzer · ‎12-12-2007

I have the same problem, however I have managed to get one userid that works, not sure have yet but will either find the solution or raise a TAC case with Cisco

g-paulson · ‎12-12-2007

Understood. My authentication ultimately works fine, but the constant use of the dialog box defeats the purpose of the feature.

pedro.lourenco · ‎11-26-2008

Hi,

the answer is:

Bug CSCsm85167

You have to upgrade.

BR,

pedro lourenco