cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
459
Views
5
Helpful
5
Replies

CSA v5.0.0.217 Agent Software Upgrade

eaglesecure
Level 1
Level 1

about 2 months ago I upgraded our agent software from v5.0.0.176 to v5.0.0.210. Everything went smoothly and all of our agents automatically pulled down the upgrade.

Currently I am trying to go from v5.0.0.210 to v5.0.0.217. However, non of the agents are able to pull down the new upgrade.

The agents are currently in test mode so nothing should be blocking the download.

Any ideas on where I could find out what is causing this problem?

thanks.

1 Accepted Solution

Accepted Solutions

Did you change an existing scheduled update to use the newer software update?

I tried that once and it didn't work as expected.

It worked when I created a new scheduled update.

Tom

View solution in original post

5 Replies 5

tsteger1
Level 8
Level 8

Does the MC show them as:

"Active hosts running old software:"

or

"Active hosts with software update pending:"?

Tom

Under Status Summary it says:

"Active hosts running old software:"

Did you change an existing scheduled update to use the newer software update?

I tried that once and it didn't work as expected.

It worked when I created a new scheduled update.

Tom

That was the problem.

I was attempting to update an existing schedule to reflect the new software changes.

I deleted the old software update. Generated the rules.

And created a new software update and generated the rules and my hosts status is now set to software update pending.

Thanks Again.

Glad to hear it, take care and thanks for the rating.

Tom

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: