Primary Unity server stops responding

Unanswered Question
Dec 4th, 2007
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I have 2 unity servers running 4.0

SQL replication between the servers is working OK. The Primary server

is doing the Push.

Problem is there is an issue with the Unity Voice-Mail ports on the Primary server. When active after a while the server stops responding to VM requests.

I just get the Fast-Busy sound when they try and access voiceMail.

Rebooting the primary unity server lets things fail over to the secondary server and voicemail is working fine then. Then if I immediately fail back to the publisher all is working.

Anyone have an idea on this?



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landisv Wed, 12/19/2007 - 14:23
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We've experienced similar problems with our Unity configuration and gone back and forth on whether it's a hardware or a software issue. We're at the point of doing a conversion of our secondary server to a primary, then rebuilding our former primary as a secondary.

I'm curious to know if the primary server is hanging hard when you experience the issue. With ours, the system is still able to establish a TCP connection (i.e., telnet 25 will complete a handshake) but the service running on the port never responds - just a cursor. We have to hard power the server, either via button or iLO.


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