Hi

yes i did run it. i created the domain accounts but i did not create a mailbox for it......

is this something preventing me from a clean installation???

From the installation guide:

Creating the Accounts Required for the Cisco Unity Installation

To Create Domain Accounts for Cisco Unity Installation, Administration, and Services

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Step 1 On the Cisco Unity server, log on to Windows by using an account that is a member of the Domain Admins group.

Step 2 On the Windows Start menu, click Programs > Microsoft Exchange > Active Directory Users and Computers or click Programs > Administrative Tools > Active Directory Users and Computers.

Step 3 In the left pane, expand the domain, right-click Users or the organizational unit where you want to create the installation account, and click New > User.

Step 4 Follow the on-screen prompts to create the installation account. Creating an Exchange mailbox is optional.

I personally create one all the time though so I would not no if I did not work.

rlp

Hi

I have put up the log files in the below topic

http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cbeccd9

if u can read them and help me...

thanks

Did you ever get this fixed? How? What was the cause of the error?

rlp

Hi

I figured it out..... it was about the permissions...

Unity msg store needs the explicit Send As/Receive As permissions on the mail store (which permissions wizard does not take care of) and also by default the account is denied Send As/Receive As permissions on the mail store......

Thansk everybody who tried to help me