automatically perform CFwdALL feature after office hour

Unanswered Question
Dec 5th, 2007
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dear sir,

We've ccm 4.1(3)sr5d .1 pub & 2 sub in the iptel environment. Any doc. or guide how to perform the subject? That request should be done on receptionist ip phone which will auto forward to guard house after office hours. Please advise.


thanks. Your effort shall be appreciated.

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Rob Huffman Thu, 12/06/2007 - 06:28
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Hi Charles,


Hope all is well with you! This excellent feature on CCM will allow these type of schedules to be setup, have a look at "Time of Day Routing" on CCM it should do what you need and more;


Cisco Unified CallManager System Guide, Release 5.1.3


Time-of-Day Routing


From this doc;


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00808a8790.html


Also check out this this excellent presentation on Time of Day Routing supplied recently by Tom (it includes a great step by step and examples);


http://www.cisco.com/E-Learning/bulk/public/celc/CMToD/player.html


Hope this helps!

Rob



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