automatically perform CFwdALL feature after office hour

chialun · ‎12-05-2007

dear sir,

We've ccm 4.1(3)sr5d .1 pub & 2 sub in the iptel environment. Any doc. or guide how to perform the subject? That request should be done on receptionist ip phone which will auto forward to guard house after office hours. Please advise.

thanks. Your effort shall be appreciated.

Rob Huffman · ‎12-06-2007

Hi Charles,

Hope all is well with you! This excellent feature on CCM will allow these type of schedules to be setup, have a look at "Time of Day Routing" on CCM it should do what you need and more;

Cisco Unified CallManager System Guide, Release 5.1.3

Time-of-Day Routing

From this doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00808a8790.html

Also check out this this excellent presentation on Time of Day Routing supplied recently by Tom (it includes a great step by step and examples);

http://www.cisco.com/E-Learning/bulk/public/celc/CMToD/player.html

Hope this helps!

Rob