Help Website on Cisco Callmanager 6 in German

Unanswered Question

I have got installed an Cisco Callmanager 6 with the following Updates

cm-locale-de_DE- Active

cmterm-7921-sccp.1-0-4.cop Active

cmterm-devicepack6.0.1.2111-1.cop Active

localeinstaller Active

po-locale-de_DE- Active

When i am at the Admin Menü and i klick Help then i get redircted to the following page:


and i get these Errors

HTTP Status 404 - /Help/de_DE/ccm/index.html

type Status report

message /Help/de_DE/ccm/index.html

description The requested resource (/Help/de_DE/ccm/index.html) is not available.

Apache Tomcat/5.5.17

Is this a problem with the German Language file ?

Greeds Feichti

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Anonymous (not verified) Sun, 01/06/2008 - 16:28
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Anonymous (not verified) Wed, 01/09/2008 - 14:46
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I have the same same issue using the Australian Locale. If I click the help for this page and the error massage comes up I change the en_AU in the url to en_US and the apges then come up. This is a work around though and not the solution. Have you been able to resolve your isseu and could youo tell me how you did it??



a.vlasov Thu, 01/17/2008 - 01:57
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I have exactly the same behavior after installing Russian locale, and some parts of admin interfase has been transtaleted in to Russian.

How can I get admin interface and help purely in English and only user and phone interface in Russian?


pwellmann Mon, 02/25/2008 - 07:20
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That problem is well-known and caused by Web Browsers language settings!

Workaround: Set Browser to en-US

See CSCsl34597 or CSCsi48388 for more details.

Kind regards



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