SIP phones cannot use TCL scripts (e.g. Paolo's Wakeup service)

Answered Question

Hi,


I have Paolo Bevilacqua's wake-up service programmed as a script in my CME 4.1. All SCCP phones can reach the wake up service and use it, but SIP endpoints just give me a fast busy. Is there a special command that needs to be added to my configuration for TCL scripts to work with SIP phones?


Thanks.

Correct Answer by paolo bevilacqua about 9 years 5 months ago

Hi,


this due to a check in IOS that produces (erroneously in my opinion):


%CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identfier already present in the list of currently handled calls. It is being refused.


The misspelling is not mine either :)


The workaround is to configure "session protocol cisco" under the DP, and "allow-connections sip to h323" under "voice service". Note, I use an _ivs image for this, not sure if it would work without.


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Correct Answer
paolo bevilacqua Thu, 12/06/2007 - 08:08
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Hi,


this due to a check in IOS that produces (erroneously in my opinion):


%CALL_CONTROL-6-CALL_LOOP: The incoming call has a global identfier already present in the list of currently handled calls. It is being refused.


The misspelling is not mine either :)


The workaround is to configure "session protocol cisco" under the DP, and "allow-connections sip to h323" under "voice service". Note, I use an _ivs image for this, not sure if it would work without.


paolo bevilacqua Thu, 12/06/2007 - 08:20
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Thank you for the appreciation.

I found amazing that someone can bear with my funny pronunciation and mix of voices, sound volumes and time formats in that service :)

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