12-06-2007 10:17 AM - edited 03-15-2019 07:38 AM
im hoping some one will share a sample config in call manager (4.1.3) that shows how to config an fxo port to dial 9911 and 911 while in mgcp mode.
thanks in advance.
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01-29-2008 06:03 PM
Make sure your ROUTE LIST in CCM is registered. If not, RESET it.
12-09-2007 03:02 PM
Just like configuring route patterns for your local, Long distance, etc calls.
Couple tips:
If 9 is your outside access code, then you will need to check "provide outside dial tone" on both the 911 and 9.911 route patterns.
I like to create a separate route group and route list for 911 dialing, say Mysite_911_RG and Mysite_911_RL. If you have other telephone circuits at that site (T1, ISDN PRI, etc) then you can dial 911 only using the FXO port or the FXO port as a backup in case the other circuit goes down. Depends on your design.
You can optionally check the "urgent priority" checkbox so that after the user dials 911 or 9911 it doesn't wait for more digits. You might have a long distance pattern that overlaps with the 911 pattern, so the 10 second wait will happen unless you have urgent priority checked.
Leaving urgent priority unchecked may be desired. In case someone hits the 1 twice while trying to make a long distance call. This could give the caller some time to realize they dialed 911 by mistake.
12-11-2007 11:06 AM
thanks for the tips - i'll let you know how it goes when im done.
12-11-2007 12:36 PM
You should also configure dial-peers with mgcpapp:
dial-peer voice 1 pots
port 1/1
application mgcpapp
12-11-2007 01:14 PM
Question. Are you looking for a solution that will automatically dial emergency services when you go off-hook?
If this is the case then take a look at the following link, it describes how to configure hotdial or PLAR (Private Line Automatic Ring-Down):-
Essentially you can configure a device which will automatically dial 911 when going off-hook.
Follow the steps described in this documents, and configure the MGCP FXO endpoint as normal.
I would then recommend configuring a Partition call PT_Emergency for example and assign this to a route-pattern 9.@ which uses a route-filter where emergency service = 911.
Assign either the Route-List or MGCP Gateway to the route pattern depending whether or not you have assigned the FXO port to a Route-group/list.
Create an Emergency only CSS which includes the PT_Emergency and assign this CSS to the device you are using for PLAR.
Not sure whether this something you are looking at, but I thought I would mention another option.
Regards
Allan.
12-11-2007 09:34 PM
ohhh, Alan,
That is a good point. Assign the Emergency_CSS which has as its only member EMERGENCY_PT and assign it to the phone DEVICE (not the line.)
On the line, configure your normal CSS. Make sure it doesn't have the EMERGENCY_PT in it.
CallManager combines the DEVICE CSS and the LINE CSS then NORMALLY gives preference to the line CSS. But we won't have any overlaps.
Advantage of this is, for example Extension Mobility.
12-12-2007 01:27 PM
i havent been able to try these config's b/c i cant the 2811 to recognize the fxo card yet. i'll reply back once that is straight.
thanks!!
12-12-2007 01:55 PM
Keep in mind that you will need available DSP resources for the card to show up in the config.
Brandon
01-08-2008 03:29 PM
i had a vic-2fxo and NOT the required vic2-2fxo so thats why my 2811 didn't recognize it. i still haven't tested the 911 but ill update soon.
thanks.
01-24-2008 02:33 PM
so far i have configd a routegroup/list/pattern in ccm, i attached the pots line to the fxo on port 0/1/0 and tested the line, i added pots dialpeers, i registered the fxo endpoint with ccm and when i tested i got a reorder tone (busy). ill attach the dial peer config. do i need service mgcpapp since ccm will handle the call routing?
dial-peer voice 9911 pots
description 9911 CALLS OUT FXO
service mgcpapp
destination-pattern 9911
port 0/1/0
forward-digits 3
dial-peer voice 911 pots
description 911 CALLS OUT FXO
destination-pattern 911
no digit-strip
port 0/1/0
thanks in advance.
01-24-2008 07:09 PM
You are mixing H.323 config and MGCP configs in one dial-peer. Not sure which one is going to take affect.
You should use the dial-peer config el_gat posted up above. You also need the MGCP commands and CCM-Manager commands in the router. Try this document:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a008009428e.shtml
If you went through that, please post the output of the "show ccm-manager" command and the "show mgcp endpoint" commands.
Remember that CallManager controlls MGCP ports, so you don't need the destination pattern (that is the route pattern in CallManager). You don't need the forward-digits. That is taken care of in the Discard digits in the route pattern or route list.
If you are using ccm-manager config, then CallManager will put those dial-peers there for you.
You might want to test with 411 first. If you get that working, then replace the 411 with 911 so you only have to bug the PSAP once.
01-25-2008 08:54 AM
ill make the changes - great idea with 411!
01-25-2008 09:38 AM
Michael,
Nice thinking on the 411 angle. Never thought of this (brilliant!). 5 points fot this :)
Jerry, prior to testing with the PSAP/911 Office it is recommended these days to try and secure an approval from them before the actual tests. Usually a quick call or email to the Admin is appreciated by them and a much better response is accorded to you in return :)
Take care,
Rob
01-29-2008 03:30 PM
just an update - i have all the configs in ccm and the router and now i get the reordertone when i dial 911.
after looking at the traces it looks like the route pattern is not finding the route list - not sure how to trouble shoot this.
ideas?
thanks
01-29-2008 06:03 PM
Make sure your ROUTE LIST in CCM is registered. If not, RESET it.
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