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Gatekeeper?

randy.shirley
Level 1
Level 1

‎12-06-2007 11:39 AM - edited ‎03-17-2019 09:12 PM

I have CCM 5.1 with several Tandberg 770MXP camera units. I can call from camera to camera over the LAN using the DN registered in CM, but not over the WAN. Is there any way to accomplish this without a gatekeeper?

I can connect over the WAN directly using IP addresses.

Thanks.

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14 Replies 14

randy.shirley
Level 1
Level 1

‎12-06-2007 12:01 PM

Addendum:

I can make an audio call to the camera units over the WAN using the DN in CM, but cannot make a video call. I think it has something to do with a codec or a transcoder, but I cannot figure it out.

Thanks again.

Randy

0 Helpful

erikjustinlee
Level 1
Level 1
In response to randy.shirley

‎12-07-2007 09:19 AM

Just throw in a gatekeeper. It takes 2 seconds to configure. Also I think you should be able to call directly by adding them to the address book on each device and make sure that the default codecs are the same on both ends. We actually have a video gateway in between as well, but it should work. I think...

0 Helpful

randy.shirley
Level 1
Level 1
In response to erikjustinlee

‎12-07-2007 09:50 AM

What type of gatekeeper are you talking about? The one I am thinking of must be purchased and installed on a router.

0 Helpful

erikjustinlee
Level 1
Level 1
In response to randy.shirley

‎12-07-2007 09:54 AM

Yea, we run ours on our router. It is integrated into the ios. What ios version are you running?

0 Helpful

randy.shirley
Level 1
Level 1
In response to erikjustinlee

‎12-07-2007 09:57 AM

12.4(11)

0 Helpful

erikjustinlee
Level 1
Level 1
In response to randy.shirley

‎12-07-2007 10:02 AM

I meant what flavor sorry. You need the INT VOICE/VIDEO GK, IPIPGW, TDMIP GW AES most likely. You can get it off cisco's site.

0 Helpful

Brandon Buffin
VIP Alumni
VIP Alumni

‎12-07-2007 11:43 AM

Check you region and location configuration in CCM. Make sure that you have video bandwidth allocated between the locations.

Brandon

0 Helpful

randy.shirley
Level 1
Level 1
In response to Brandon Buffin

‎12-10-2007 06:38 AM

I have G.711 and 384 kbps enalbed between all of my regions.

0 Helpful

Brandon Buffin
VIP Alumni
VIP Alumni
In response to randy.shirley

‎12-10-2007 06:50 AM

What about your Location configuration? Do you have video bandwidth allocated for your locations?

Brandon

0 Helpful

randy.shirley
Level 1
Level 1
In response to Brandon Buffin

‎12-10-2007 06:53 AM

I have only one location configured, and I have audio and vedio set to unlimited.

0 Helpful

Brandon Buffin
VIP Alumni
VIP Alumni
In response to randy.shirley

‎12-10-2007 06:57 AM

Is the location assigned to both units that are part of the video call that does not work?

Brandon

0 Helpful

randy.shirley
Level 1
Level 1
In response to Brandon Buffin

‎12-10-2007 07:17 AM

Yes, all of my endpoints are configured with the same location.

0 Helpful

Brandon Buffin
VIP Alumni
VIP Alumni
In response to randy.shirley

‎12-10-2007 08:08 AM

Just to see if it's a bandwidth related issue, try uping the video bandwidth to 1024 on your region and location.

Brandon

0 Helpful

randy.shirley
Level 1
Level 1
In response to Brandon Buffin

‎12-10-2007 09:30 AM

The location is already set to unlimited. I moved the region settings up to 1024 with the same results.

0 Helpful
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