Administering Unity server

Unanswered Question
Dec 6th, 2007
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I have been charged with supporting the phone systems. I have been adding users via Call Manager and then going to Unity administration to add subscribers for messaging. For the last 2 days when I attempt to log into the Unity server I get the message:

You cannot access the Cisco Unity server

There are too many active sessions

Please try again later

Please see your system administrator for more details.

I am the new administrator. I did check with Unity Tools and found that there are 100 licenses with 87 users.

How can I get access to delete one so I can add one that is a new employee who will be using an existing extension?


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Overall Rating: 5 (1 ratings)
mjames02yr Thu, 12/06/2007 - 13:40
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That hit it right on the nose.

I was able to get the 2 new users added.

Thanks so much for your help.

Rob Huffman Thu, 12/06/2007 - 14:00
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Hi Mike,

Good stuff! We got something right today :)

Take care,



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