You all have been fantastic in the past & have helped me no end. I need one more favour this time.
When I go to "Tools-> CDR Analysis & Reporting", then "CDR -> Export CDR / CMR" - Export to File. After clicking on the "Export to File" button I get the following error - Error code - 10011. - System error - contact System Administrator"
Is it an authentication issue? I am using my user account. Even the Admin account ( superuser account) doesn't work.