"Cover Button" to Hunt Group

Unanswered Question
Dec 7th, 2007

Is there any way to program a button to point to a hunt group? I know this could simply be done by CallForwardAll to the Hunt Pilot, but I would like a single "Cover Button" for their receptionist to emulate our client's legacy system.

I have this problem too.
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smahbub Fri, 12/14/2007 - 08:48

I think it is not possible in CCM 4.x, but you can try with circular hunt groups using Cisco CallManager Attendant Console, perform these steps:

Create the pilot points.

Create the hunt groups.


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