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Active Directory issue with CCM

SBCdd7343
Level 1
Level 1

After changing Active Directory Administrator (and users) CCM would not import users from AD. So I re-ran AD plugin and input new Admin password then rebooted box. I can now search for existing users and locate them, but when I add a new user in AD, it does not show up in CCM. How can I resolve?

thanks

2 Replies 2

SBCdd7343
Level 1
Level 1

Continued.

I have removed AD intergration.(via running plugin and uninstall). Rebooted the server. Now when I try to re-install plugin, I get below error. How can I resolve?

"Please set password for CCMAdministrator, CCMUser IPMASYSuser before running callmanager install or plugin on Callmanager susscribers".

Next error is:

"Failed to configure Active Directory, Addition of System Users Failed.

Any ideas on how to resolve?

thanks in advance,

Anyone have any ideas? This is affecting many components of customers production environment.

please help.

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