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IP Phones are not discovered by UT acquisition

agipkcolon
Level 1
Level 1

LMS2.6, CM 4.0.9.

Everything work perfectly at the current moment, but non of IP phones is found by CM.

What are the first steps to check the problem?

Thanks.

3 Replies 3

aijaz802
Level 1
Level 1

Make sure the IP phones subnets are added in acquisition configuration.

Do manual IP phone acquisition from Campus User Tracking/Acquisitions/Actions..

I have done these both things before.

no luck..

Only Callmanger 4.x is supported. If you are using CM 5.x or 6.0 IP phones are only discovered as end hosts.

Regards,

mikel