Call-/Group-Pickup (without Caller-ID) requires additional confirmation.

Unanswered Question
Dec 10th, 2007

Equipmment:

- IP-Phone 7961 Firmware: SCCP41.8-3-2SR1S

- CME 4.1

Dear Sir or Madam,

after updating the IP-Phone Firmware from TERM41.7-0-3-0S -> SCCP41.8-3-2SR1S users complain about the following issue:

Feature Call-/Group-Pickup:

Caller with visible Caller-ID -> No issue, feature works without any problem.

Caller without Caller-ID (incognito) -> User who wants to pickup the call had to confirm the pickup with a softkey additionally, after "Pickup" -> "Dest #" -> Addition Softkey "Confrn".

I have this problem too.
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Adam Frankel Mon, 12/10/2007 - 16:37

Can you please explain a little bit more what you mean? So you are saying that when a caller does not have a caller ID you have to manually enter the pickup group number?

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