I am trying to leverage the vibrate feature on a 7921G. I actually am trying to get 2 features going; audio and visual.
I have found (to no ones surprise) that it seems the functionality changes depending on the firmware. I have found that while using 5.1.1b CCM with firmware 18.104.22.168 I can get the Play URI to work on the 7921. However, I cannot get the vibrate to work.
When I upgraged the phones to firmware 1.03 or 1.0.4 I cannot get either Play or Vibrate to work.
My vibrate syntax is as follows:
<ExecuteItem Priority="0" URL="Vibrate:1000:1000:2"/>
When I attempt this, I get the following error:
VibratePhone() - Exception - com.cisco.jtapi.PlatformExceptionImpl: CCNException not handled:com.cisco.cti.client.CCNException: deviceDataPassThrough request failed
I am using JTAPI to perform the execute so authentication should not be an issue. I have verified the phone in question is associated to the correct user. I have the play uri working on the older firmware using:
<ExecuteItem Priority="0" URL="Play:Bass.raw"/>
Any thoughts out there in getting this to work.