Unanswered Question
ccbootcamp Mon, 12/10/2007 - 10:24

just tried to run the search for you, but the bug tool is having problems. I'll try again later for ya.

"System Message: We are aware of tool instability, failed database connections, and blank results when attempting to view bug details. If you experience these, please try again later. We are working hard to resolve these issues."



(please rate the post if this helps!)

ccbootcamp Mon, 12/10/2007 - 20:06

here are the severity level 1 bugs that are open:


MF: DHCP Snooping crash when server send invalid option 82 Info

Open 1


multicast tunnel if_number numbers being duplicated Info

Open 1


PRP crash by show ip bgp regexp Info

Open 1


'show policy-map i/f' on --more-- prompt blocks MQC database updates Info

Open 1


IOS FW with h323 inspect crashes when malformed H.323 packets received . Info

Open 1


7200 Router crashes with ISAKMP Codenomicon test suite . Info

Open 1


Time-Based ACL never stops matching on SUP720 with 12.2(18)SXF4 Info



(please rate the post if this helps!)

paul.matthews Tue, 12/11/2007 - 01:38

All complex software (and IOS certainly fits that category) will contain bugs - code is written by humans, andwe have yet to find a perfect human.

Even if you can see the list of bugs in that code, there is no guarantee that there will not be something in the way your network operates that will highlight a previously undiscovered bug.

You mention your access does not let you use the bug tool - that's a pity. While it is not working correctly at the memoment, when it works it is a very useful tool for researching potential software.

The options available to you are to look for release notes as mentioned. Look for other versions of the same code as well and cpmpare the "open caveats" section. That is basically the list of known bugs that are likely to be of general interest - it is not an exhaustive list.

How do you get your support? There are a number of routes that may be achieved. If you deal with a partner, you should talk to them about the siftware and ask them to look into it for you. It may also be worth saying "PICA" to them. That is Partner Initiated CCO Access. I am not 100% certain, but it may allow you access to the bug toolkit - it certainly can be set up to allow access for downloads and to view TAC cases the partner raises on your behalf.

If the equipment is on a SMARTnet contract, you should ask for the contract number and get that associated with your profile on CCO.


This Discussion