When we receive a call from outside, in the Directories -> received/missed calls, I have the number strating with erea code. I need to be able to add 9 automatically in front of the erea code of the received calls in order to be able to dial the number using the dial option on the phone. How can I make the CCM to add the 9 in front of the received/missed numbers?
Just a few simple pointers:-
If you are trying to initiate a Meet-Me conference then verify that the Partition assigned to the Meet-Me DNs is in the CSS for the Softphone/IP Communicator.
Secondly, verify that the IOS CFB is in a MRG, and that MRG is a member of a MRGL. The MRGL should then be associated with the Device-Pool which is assigned to the SoftPhone.