We are testing out a 7970 phone on our Call manager 4.1 system, the phone has been gather dust in the corner of room so we knew that the firmware was going to be out of date..
the phone intially seemed to pick up an generic phone address correctly and we could ping it on the network, however it did not seem to register on Call manager..
After browsing through the firmware downloads, we loaded on the 8.2 version onto the phone..
We now have two problems..
1/ The display does not seem to work anymore..
2/ the usual default factory reset # then 123456789*0# does not reset the phone anymore.. The line button just continually flashes in sequence after you press the buttons to reset...
Does any one know if there is another way we can reset the phone back to default... or will downloading an older firmware version and try tftping that to the phone solve this display issue ??
Cheers in advance for any suggestions.