Unity4.2(1) IE issue

Unanswered Question
Dec 10th, 2007

I have unity 4.2(1), everything in the installation runs great, no errors on bootup.

If unity session times out, it fails to loadup the SA.

Once it came up with the following error:

Event ID: 100

Source: CiscoUnity_AvCs

Type:Error

Exception occured and handled. File: E:\\Views\CU4.2.0.110\un_General\Common\Src\AvVariant.cpp at line: 1582- Error:80004005H Call stack:

And also on Line 1536, Same error above.

I've tried applying the latest cisco unity updates for microsoft windows 2003. Still has not resolved my issue.

Anyone else experiencing this issue?

TIA, Fred.

I have this problem too.
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eelsenbach Tue, 12/11/2007 - 10:46

Check this:

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsc86904&from=summary

Basically, you can restart wwwp service, or you can increase the SA Session Timeout value in IIS

Or you can upgrade to the following version(s) of unity:

Fixed-In

4.2(0.103)

5.0(0.79)

7.0(0.71)

4.2(1.0)ES115

4.2(1.0)ES116

4.2(1.0)ES43

5.0(1.0)ES15

5.0(1.0)ES16

5.0(1.0)ES20

4.2(1.0)ES125

5.0(1.0)ES21

5.0(1.0)ES22

5.0(1.0)ES23

5.0(1.0)ES25

5.0(1.0)ES31

Hope this helps...

jsleeper Thu, 01/17/2008 - 07:03

I am having the exact same issue and have been searching for the fix. If anyone has any suggestions, please let us know.

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