CCME moh Muzak

Answered Question
Dec 10th, 2007
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Has anyone ever connected a Muzak system for moh to a ccme router?

Correct Answer by Rob Huffman about 9 years 7 months ago

Hi Christopher,


I have not done this, but it certainly is supported on CME. The details are noted below;


Configuring Music on Hold from a Live Feed


To configure music on hold from a live feed, perform the following steps.


Prerequisites

•SIP phones require Cisco Unified CME 4.1 or a later version.


•VIC2-2FXO, VIC2-4FXO, EM-HDA-3FXS/4FXO, EM-HDA-6FXO, or EM2-HDA-4FXO


•For a live feed from VoIP, VAD must be disabled.


Restrictions

•A foreign exchange station (FXS) port cannot be used for a live feed.


SUMMARY STEPS

1. enable


2. configure terminal


3. voice-port port


4. input gain decibels


5. auto-cut-through (E&M only)


6. operation 4-wire (E&M only)


7. signal immediate (E&M only)


8. signal loop-start live-feed (FXO only)


9. no shutdown


10. exit


11. dial peer voice tag pots


12. destination-pattern string


13. port port


14. exit


15. ephone-dn dn-tag


16. number number


17. moh [out-call outcall-number] [ip ip-address port port-number [route ip-address-list]]


18. exit


19. ephone phone-tag


20. multicast-moh


21. end



From this good CME doc (with detailed steps);


http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmemoh.html#wp1010511


Hope this helps!

Rob

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Correct Answer
Rob Huffman Tue, 12/11/2007 - 07:28
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Hi Christopher,


I have not done this, but it certainly is supported on CME. The details are noted below;


Configuring Music on Hold from a Live Feed


To configure music on hold from a live feed, perform the following steps.


Prerequisites

•SIP phones require Cisco Unified CME 4.1 or a later version.


•VIC2-2FXO, VIC2-4FXO, EM-HDA-3FXS/4FXO, EM-HDA-6FXO, or EM2-HDA-4FXO


•For a live feed from VoIP, VAD must be disabled.


Restrictions

•A foreign exchange station (FXS) port cannot be used for a live feed.


SUMMARY STEPS

1. enable


2. configure terminal


3. voice-port port


4. input gain decibels


5. auto-cut-through (E&M only)


6. operation 4-wire (E&M only)


7. signal immediate (E&M only)


8. signal loop-start live-feed (FXO only)


9. no shutdown


10. exit


11. dial peer voice tag pots


12. destination-pattern string


13. port port


14. exit


15. ephone-dn dn-tag


16. number number


17. moh [out-call outcall-number] [ip ip-address port port-number [route ip-address-list]]


18. exit


19. ephone phone-tag


20. multicast-moh


21. end



From this good CME doc (with detailed steps);


http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmemoh.html#wp1010511


Hope this helps!

Rob

b_ferguson Tue, 12/11/2007 - 08:52
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Thanks Rob, I have seen that document before, just curious if anyone has ever done this before. I got it working by following the steps above, worked first time, not bad at all.

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