CCME moh Muzak

Answered Question
Dec 10th, 2007

Has anyone ever connected a Muzak system for moh to a ccme router?

I have this problem too.
0 votes
Correct Answer by rob.huffman about 9 years 2 days ago

Hi Christopher,

I have not done this, but it certainly is supported on CME. The details are noted below;

Configuring Music on Hold from a Live Feed

To configure music on hold from a live feed, perform the following steps.

Prerequisites

•SIP phones require Cisco Unified CME 4.1 or a later version.

•VIC2-2FXO, VIC2-4FXO, EM-HDA-3FXS/4FXO, EM-HDA-6FXO, or EM2-HDA-4FXO

•For a live feed from VoIP, VAD must be disabled.

Restrictions

•A foreign exchange station (FXS) port cannot be used for a live feed.

SUMMARY STEPS

1. enable

2. configure terminal

3. voice-port port

4. input gain decibels

5. auto-cut-through (E&M only)

6. operation 4-wire (E&M only)

7. signal immediate (E&M only)

8. signal loop-start live-feed (FXO only)

9. no shutdown

10. exit

11. dial peer voice tag pots

12. destination-pattern string

13. port port

14. exit

15. ephone-dn dn-tag

16. number number

17. moh [out-call outcall-number] [ip ip-address port port-number [route ip-address-list]]

18. exit

19. ephone phone-tag

20. multicast-moh

21. end

From this good CME doc (with detailed steps);

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmemoh.html#wp1010511

Hope this helps!

Rob

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Correct Answer
rob.huffman Tue, 12/11/2007 - 07:28

Hi Christopher,

I have not done this, but it certainly is supported on CME. The details are noted below;

Configuring Music on Hold from a Live Feed

To configure music on hold from a live feed, perform the following steps.

Prerequisites

•SIP phones require Cisco Unified CME 4.1 or a later version.

•VIC2-2FXO, VIC2-4FXO, EM-HDA-3FXS/4FXO, EM-HDA-6FXO, or EM2-HDA-4FXO

•For a live feed from VoIP, VAD must be disabled.

Restrictions

•A foreign exchange station (FXS) port cannot be used for a live feed.

SUMMARY STEPS

1. enable

2. configure terminal

3. voice-port port

4. input gain decibels

5. auto-cut-through (E&M only)

6. operation 4-wire (E&M only)

7. signal immediate (E&M only)

8. signal loop-start live-feed (FXO only)

9. no shutdown

10. exit

11. dial peer voice tag pots

12. destination-pattern string

13. port port

14. exit

15. ephone-dn dn-tag

16. number number

17. moh [out-call outcall-number] [ip ip-address port port-number [route ip-address-list]]

18. exit

19. ephone phone-tag

20. multicast-moh

21. end

From this good CME doc (with detailed steps);

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmemoh.html#wp1010511

Hope this helps!

Rob

b_ferguson Tue, 12/11/2007 - 08:52

Thanks Rob, I have seen that document before, just curious if anyone has ever done this before. I got it working by following the steps above, worked first time, not bad at all.

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