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Its possible a 7941 with 7914 addon on CCME?

gpellejaj
Level 1
Level 1

Hello,

I would like to know if it is possible to attach the 7914 addon on the 7941 phone, like the 7940.

With the 7940 works adding "type 7960 addon 1 7914" on the ephone config, but I'm trying to do the same with the 7941 and it doesn't work.

I tried uploading/downgrading the firmware version of the 7941 and the 7914 without success.

This is the tftp event debug message:

---------------------------------------

"5w5d: TFTP: Looking for S00104000100.SBN

5w5d: TFTP: Opened flash:S00104000100.sbn, fd 0, size 49169 for process 154

5w5d: TFTP: Finished flash:S00104000100.sbn, time 00:00:00 for process 154

------------------------------

Configuration commands:

-----------------------------------------

tftp-server flash:S00104000100.sbn

telephony-service

load 7914 S00104000100

ephone 22

mac-address 001D.xxxx.xxxx

type 7961 addon 1 7914

button 1:12

---------------------------------

The 7941 boot the first time with a "OK" square, then reset 3 or 4 times whit the "wrong" square on the left-bottom corner, and finally the 7941 remains registered and the 7914 with the red buttons on.

The ios version is 12.4.11T4.

Thank You

2 Replies 2

allan.thomas
Level 8
Level 8

According to Cisco the 7914 is only supported on the models listed in the following data sheet:-

http://www.cisco.com/en/US/products/hw/phones/ps379/products_data_sheet09186a008008883d.html

Regards

Allan.

Hi Allan,

I know it, 7914 don't support 7940 but it works, may be it works with the 7941...

Regards

Gerard