Factory reset a phone remotely?

Unanswered Question
Dec 11th, 2007

Is it possible to factory reset a phone remotely - via XML / or another utility?

I have this problem too.
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Brandon Buffin Tue, 12/11/2007 - 08:30

One option is to use the Phone Remote tool which can be found here:

http://www.voipintegration.com/software.html

This will allow you to take control of a phone and enter the key sequence required to do a factory reset as detailed in this link:

http://www.cisco.com/en/US/products/hw/phones/ps379/products_tech_note09186a00800941bb.shtml

Hope this helps. If so, please rate the post.

Brandon

Paolo Bevilacqua Thu, 12/13/2007 - 05:59

Hi Brandon,

Would remote control work for a reset sequence? It is done a boot time before network connectivity is established, so I doubt it would work. But, I haven't tried myself.

Brandon Buffin Thu, 12/13/2007 - 06:02

It would not work for the reset sequence done at boot, but it would work to use Erase Configuration in the Settings menu.

Brandon

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