Voip call = 11 seconds between pressing digits to ringing tone

Unanswered Question
Dec 12th, 2007
User Badges:

I have a VOIP client. They are seeing a 11 second delay between the time they dial their number to the time they get the ring tone. This happens across the clients network, to and from.

Our voice ports have no config on them, just the basics, no fine tuning.

Are there any commands anyone can think of that need to be entered to cut that delay? I've looked everywhere.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Brandon Buffin Wed, 12/12/2007 - 07:54
User Badges:
  • Purple, 4500 points or more

It sounds like you have a 9T dial peer handling all of your outgoing calls. In this case, the router is waiting the time specified by the interdigit timeout to receive more digits. You can alleviate this problem by creating more specific dial peers such as:

9[2-9]...... for local 7 digit calls.

91[2-9]..[2-9]...... for long distance calls

Hope this helps.


You can use BRANDON method OR.

You can change the interdigit timeout from default to whatever you want.

If your voice client is use CCM, you can go to service parameter to change from default 15000 (15sec) to 4000 (4sec).

If your voice client is CME, under telephony service


CME(config-telephony)#timeouts interdigit ?

<2-120> seconds

Hope thats help.



This Discussion